Privacy Policy

1. Introduction

Cerevo Logic ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cerevo-logic.com and use our educational services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services. If you have any questions about this Privacy Policy, please contact us at privacy@cerevo-logic.com.

2. Information We Collect

2.1 Information You Provide Directly

• Registration Information: When you create an account, we collect your name, email address, phone number, and password.
• Payment Information: We collect billing name, address, and payment method details. Payment processing is handled by secure third-party providers.
• Course Information: Your course selections, progress, grades, and any submitted assignments or projects.
• Communication Data: Messages you send us through contact forms, support tickets, and email correspondence.
• Profile Information: Any biographical information, professional background, or learning goals you share.

2.2 Information Collected Automatically

• Usage Data: How you interact with our website, including pages visited, time spent, and features used.
• Device Information: Your device type, operating system, browser type, and IP address.
• Location Data: General geographic location based on IP address (country level).
• Cookies and Tracking: We use cookies to maintain sessions and remember preferences.

3. How We Use Your Information

We use collected information for the following purposes:

• To provide and improve our educational services and course content
• To process course enrollments and manage your student account
• To process payments and send transaction confirmations
• To send course updates, announcements, and educational materials
• To provide customer support and respond to inquiries
• To personalize your learning experience
• To conduct research and analytics to improve our services
• To comply with legal obligations and prevent fraud
• To send promotional communications (with your consent)
• To monitor and maintain website security and functionality

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill our agreement to provide educational services
• Legitimate Interests: To improve services, analyze usage, and prevent fraud
• Consent: For marketing communications and optional data collection
• Legal Compliance: To meet regulatory and legal requirements

5. Information Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, rent, trade, or lease your personal information to third parties for marketing purposes.

5.2 We May Share Information With:

• Service Providers: Payment processors, email providers, hosting services, and analytics platforms
• Educational Partners: Industry partners and employers (only with your consent) for job placement services
• Legal Requirements: If required by law, court order, or government request
• Business Transitions: In case of merger, acquisition, or bankruptcy (with notification)

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• SSL/TLS encryption for data in transit
• Secure password hashing and storage
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Employee training on data protection

Note: While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security, and you use our services at your own risk.

7. Your Rights and Choices

7.1 Access and Portability

You have the right to access your personal information and receive it in a portable format. Request access by contacting privacy@cerevo-logic.com.

7.2 Correction and Deletion

You can update your account information anytime. You may request deletion of your account and associated data, subject to legal and contractual obligations.

7.3 Marketing Communications

You can opt out of promotional emails by clicking the unsubscribe link or managing preferences in your account settings.

7.4 Cookies

Most browsers allow you to refuse cookies or alert you when cookies are set. However, this may limit your ability to use certain features of our website.

8. Data Retention

We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy. Specific retention periods:

• Account Information: Retained while your account is active; deleted upon request after course completion (minimum 3 years for records)
• Payment Information: Retained according to financial regulations (7 years)
• Course Records: Maintained for certification and verification purposes
• Communication Data: Retained for 2 years or as required by law

9. Children's Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect personal information from children. If we discover we have collected information from a child under 18, we will delete it promptly. Parents or guardians concerned about their child's information should contact us immediately.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our services, you consent to such transfers.

11. Third-Party Links

Our website may contain links to third-party websites not operated by us. This Privacy Policy does not apply to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing personal information.

12. GDPR Compliance (EU Users)

If you are an EU resident, you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data (right to be forgotten)
• Right to restrict processing
• Right to object to processing
• Right to data portability
• Right to lodge a complaint with supervisory authorities

13. California Privacy Rights (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information.

14. Policy Changes

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with an updated effective date. Your continued use of our services constitutes acceptance of the revised policy.

15. Contact Information

16. Disclaimer

This Privacy Policy is provided for informational purposes. While we strive to maintain accurate and complete privacy practices, the collection and use of personal information is subject to this policy as written. Cerevo Logic reserves the right to modify these terms at any time. Continued use of the website or services after modifications constitutes acceptance of the updated policy.